Who we are
Uncorked Vines respect your privacy. Our website address is: http://uncorkedvines.com. We operate under the legal name of Javier Ivan Rocafort Soto (ES Y0895666-Z) and we offer food and wine tours in Barcelona.
What personal data we collect and why we collect it
At http://uncorkedvines.com , we take your privacy seriously and are committed to protecting your personal information. This privacy statement explains how we collect, use, and protect the information that you provide to us when you visit our website.
Information we collect
Personal information: We may collect your name, email address, phone number, and other contact information when you fill out a form on our website, subscribe to our newsletter, or make a purchase.
Usage information: We may collect information about how you use our website, such as your IP address, browser type, and pages you visit.
How we use your information
To provide our services: We may use your information to provide you with our products and services, process your orders, and respond to your inquiries.
To improve our website: We may use your information to analyze our website traffic, identify issues, and improve the overall user experience.
To personalize your experience: We may use your information to deliver personalized content, advertising, and promotions that are relevant to your interests.
To comply with legal obligations: We may use your information to comply with legal obligations, such as tax and accounting requirements.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and GDPR). We may collect information about you for 2 reasons: firstly, to process your order and second, to response to any queries which you may have. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future. The type of information we may collect about you includes: your name email address IP Address We will never collect information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.
Who we share your data with
We share information with third parties who help us provide our orders and store services to you; those parties include the payment gateway Stripe and Pay-Pal.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your personal information, request that we restrict the processing of your personal information, and request a copy of your personal information in a structured, machine-readable format.
If you have any questions or concerns about our privacy statement or the processing of your personal information, please contact us.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We also restrict access to your personal information to our employees, contractors, and agents who need to know the information to provide you with our services.
We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data within our organization against unauthorized access, destruction, loss, alteration or misuse. Your Personal Data is only accessible to a limited number of personnel who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately. We also retain Personal Data to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners, and where data retention is mandated by the payment methods that we support. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
What third parties we receive data from
Booking channels such as Viator, Expedia and TripAdvisor send us date related to your name and phone numbers for contacting purposes.
Links To Other Websites
The Services may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.