Last updated: October 2026
1. Company Information
Uncorked Vines is operated by Javier Ivan Rocafort Soto. You can reach us at welovewines@uncorkedvines.com.
2. Booking & Payment
Bookings are confirmed upon full payment.
Payments processed via Stripe or authorized booking platforms.
Prices include applicable VAT unless stated otherwise.
3. Participation Requirements
Minimum drinking age: 18 years (Spain).
Minors must be accompanied by a parent/guardian.
Guests are responsible for disclosing dietary restrictions in advance.
4. Health & Responsibility
Guests participate voluntarily. Uncorked Vines is not responsible for:
Personal negligence
Failure to disclose allergies
Alcohol misuse
We reserve the right to refuse service to intoxicated guests.
5. Itinerary Changes
We reserve the right to modify venues or wines due to:
Seasonal availability
Restaurant operational changes
Force majeure circumstances
Quality and experience level will always be maintained.
6. Liability Limitation
Our liability is limited to the amount paid for the experience, except where prohibited by law.
7. Cancellation Policy
7.1 Small group tours booked on our website
Free cancellation up to 24 hours before the scheduled start time.
Cancellations made within 24 hours of the experience are non refundable.
No shows are non refundable.
Refunds will be processed through Stripe using the original payment method. Processing times may vary depending on the banking institution.
7.2 Private experiences
Free cancellation up to 72 hours before the scheduled start time.
Cancellations made within 72 hours of the experience are non refundable.
No shows are non refundable.
7.3 Corporate experiences
Corporate experiences may be subject to customized cancellation terms agreed upon in writing at the time of booking. If no custom agreement exists, the 24 hour policy in section 7.1 applies.
7.4 Bookings made through other platforms
For reservations made through Viator, GetYourGuide or Bókun (where applicable), the cancellation terms selected and displayed on the respective platform at the time of booking will apply. Guests should contact the platform directly to initiate cancellation requests.
7.5 Changes & Rescheduling
Requests to reschedule are subject to availability. When requested more than 24 hours in advance, we will make reasonable efforts to accommodate date changes. Rescheduling within 24 hours of the experience cannot be guaranteed.
7.6 Force Majeure
Uncorked Vines reserves the right to cancel or modify an experience due to circumstances beyond reasonable control, including but not limited to:
Severe weather
Government restrictions
Public safety concerns
Restaurant partner closures
In such cases, guests will be offered:
A full refund, or
The option to reschedule to an alternative date
7.7 Minimum Guest Requirements
Some experiences may require a minimum number of participants. If the minimum is not met, guests will be notified in advance and offered:
A full refund, or
An alternative date
8. Use of Site Content
All content on this website, including text, photographs, logos, itineraries and tour descriptions, belongs to Uncorked Vines or its licensors. You may not copy, extract, scrape, republish or reuse it for commercial purposes, including on other tour listings, websites or marketing materials, without our prior written permission.
You may not use contact details or other information obtained from this site to send unsolicited marketing.
Search engines and AI assistants may index this site and quote or summarize it, with attribution to Uncorked Vines, to help travelers find and compare our experiences.